Hello everyone,
There is a huge manufacturing defect in our beloved Sony Xperia Z phones. The back plate of the phone is kept in place with a glue, in order to provide the phones waterproofness. When the phone heats up though (either through hot weather or due to the processor heating up), this glue tends to get softer. Which in turn causes the glass back plate to lift. This lifting occurs in a particular region, the upper left corner, where the camera resides. Apparently, the NFC pins are slightly pressing against the glass, causing the lift when the glue is not strong enough.
This lifting of the backplate compromises the waterproofness of the phone. It also makes the glass more vulnerable, might the phone be dropped. These are two very important reasons for Sony to do something about it. Sony is still denying the problem though! Therefore we as users need to spread our word, to get their attention. Next to that, a lot of users don't realize they have this problem. The lift is very small (but serious). Especially when using a cover, it is hard to notice if you don't realize it is a possibility.
On the XDA-forums a thread has been started about this problem: {DISCUSSION}Xperia Z back glass coming unglued - xda-developers. On this thread, some pictures can be found that clearly show the lifted panel. A user there has also started a poll, to find out more about which phones are affected. The poll can be found here: https://docs.google.com/forms/d/1UK3Y8o4zeLZnAiPYJbyZrGon9aHGGxBhG1sf40GHmp8/viewform. Results of the poll are available here: https://docs.google.com/spreadsheets/d/1fbfahW_Xb--atjfsF-tQ23abneNLkLmOeEkFaqZH9UY/edit?usp=sharing. Currently 62% of the total 372 reports have this problem. So it's very serious!
Therefore this shout out to all of you, Xperia Z owners. Please check whether you have this problem or not. You can easily tell by sliding your finger over the edge on both sides, you should feel a difference. On one side the edge sticks out (as it should), on the other side the glass sticks out. If you have this problem, chances are you're phone is not waterproof any longer.
Also please fill in the poll, even if you don't have the problem.
I really hope we can create some awareness amongst users. Next to that, I hope Sony can come up with a proper solution. If you send your phone for repair now, the problem is likely to return, as the same glue is often used.
There is a huge manufacturing defect in our beloved Sony Xperia Z phones. The back plate of the phone is kept in place with a glue, in order to provide the phones waterproofness. When the phone heats up though (either through hot weather or due to the processor heating up), this glue tends to get softer. Which in turn causes the glass back plate to lift. This lifting occurs in a particular region, the upper left corner, where the camera resides. Apparently, the NFC pins are slightly pressing against the glass, causing the lift when the glue is not strong enough.
This lifting of the backplate compromises the waterproofness of the phone. It also makes the glass more vulnerable, might the phone be dropped. These are two very important reasons for Sony to do something about it. Sony is still denying the problem though! Therefore we as users need to spread our word, to get their attention. Next to that, a lot of users don't realize they have this problem. The lift is very small (but serious). Especially when using a cover, it is hard to notice if you don't realize it is a possibility.
On the XDA-forums a thread has been started about this problem: {DISCUSSION}Xperia Z back glass coming unglued - xda-developers. On this thread, some pictures can be found that clearly show the lifted panel. A user there has also started a poll, to find out more about which phones are affected. The poll can be found here: https://docs.google.com/forms/d/1UK3Y8o4zeLZnAiPYJbyZrGon9aHGGxBhG1sf40GHmp8/viewform. Results of the poll are available here: https://docs.google.com/spreadsheets/d/1fbfahW_Xb--atjfsF-tQ23abneNLkLmOeEkFaqZH9UY/edit?usp=sharing. Currently 62% of the total 372 reports have this problem. So it's very serious!
Therefore this shout out to all of you, Xperia Z owners. Please check whether you have this problem or not. You can easily tell by sliding your finger over the edge on both sides, you should feel a difference. On one side the edge sticks out (as it should), on the other side the glass sticks out. If you have this problem, chances are you're phone is not waterproof any longer.
Also please fill in the poll, even if you don't have the problem.
I really hope we can create some awareness amongst users. Next to that, I hope Sony can come up with a proper solution. If you send your phone for repair now, the problem is likely to return, as the same glue is often used.
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