Warning: Facebook app possibly causing Phone problems!!

[KB3MMX]

Just a heads up but there seems to be a connection between the Memory leak/ HTC mail problems and the Facebook app on Incredible phones.

Might be a good idea to dump the Facebook app and wait until the problems get figured out and corrected so your phone doesn't get screwed up...

 

[KB3MMX]

Confirmed !!

The Facebook app is causing the Memory leak problem on the Incredible when using sync. It is loading up multiples of your contact data or something to do with that..

 

[Strygun]

Want to provide a little more information than that?

 

[kicko]

i really dont think the facebook app is causing your HTC mail app issues. There are huge threads on the HTC mail app alone being borked. If you limit the days and size of the mail allowed to open its seems to be ok. I was paranoid about the "memory leak" and didnt use the default app but i went back to it and its been at 3 megs for 2 weeks.

 

[itch808]

Confirmed here as well.

HTC mail app went ballistic, and I kept getting annoying "Low Memory" notifications. Stopped using, cleared it's data and cache, erase my account with it and switched to K9...smoooth sailing.

Fast forward to the UI Facebook update, I left sync on. And all of a sudden my battery was getting sucked like no other and I got a "Low Memory" again. My contacts got all messed up! And when I checked them by clicking the "link" icon in peoples, there were something like 30+ duplicates linked to facebook!!!

 

[brisk8]

Agree with facebook issue

I agree. My wife and I had over 20,000 facebook contacts, poor battery issues, and low mehmet issues as well. We had to do factory resets. I have not asked facebook to sync and issue seems fixed.

 

[BSG75]

I don't know if this is new, but go into People. Hit Menu, then View. It had me listed as having 10,961 facebook contacts. I definitely don't have that many friends. Facebook could be doing something nuts with the contacts. I don't include them in People, but if you that could be a problem trying to get statuses for all those people, whoever they are.

Edit: some of the facebook contacts are listed of dozens of times

 

[Dirty Crow]

Yup, I uninstalled the facebook app when I started to see dozens of entries for the same contacts. Probably not going to reinstall ever.

Sent from my ADR6300 using Tapatalk

 

[Putts]

The HTC Mail memory leak and Facebook contact duplication issue are completely separate and unrelated issues. People have been experiencing the HTC Mail memory leak long before the recent Facebook update, and people (like myself) have experienced the Facebook contact duplication issue and have never even so much as opened HTC Mail.

Symptoms of the Facebook issue include:

-Multiple listings of the same facebook contact in your address book
-Unusually poor battery life
-Phone that is warm to the touch
-"Low storage" notification, despite plenty of free storage space on the phone
-Constant "sync" icon in the notification bar
-Completely unresponsive People and dialer apps

To resolve the Facebook issue without doing a factory reset:

1. Back up any "phone" contacts that you may have to your Google account or a separate file.

2. Search for "Facebook for Android" in the market, go to the page, and hit the "uninstall updates" button (there may be other methods of uninstalling, this is the one that I used). DO NOT reinstall any updates to Facebook until we have confirmation that Facebook has resolved this issue.

3. From the home screen, hit Menu, Settings, Accounts & sync, and ensure that Facebook is not on the list (Facebook for HTC Sense is ok). If Facebook is on the list, click it and hit "Remove account".

4. From the home screen, hit Menu, Settings, Applications, Manage Applications, Contacts Storage, Clear data.

5. Restart your phone. Your facebook and google contacts should automatically resync, if not, you can queue a manual resync from Accounts and sync in the settings menu. If you exported your phone contacts to a file, you can reimport them at this time.

 

[dustinfrank]

Alright, add me to the list of those having problems with recent update to FB for Android. Main problem, beyond what was listed previously in this thread, was that FB for HTC Sense was nowhere to be found! I've since uninstalled the update to FB for Android and FB for Sense now has appeared again as an account available to sync, but that's all. I know it's still on the phone obviously (i'm not rooted) as i see it in the "manage applications" utility. But it is not listed in my program launcher and the widget it also "gone" from the widgets listing.

Any one else run into this? How do i get them back where they belong?

 

[Underworld54]

What version of Facebook is the new one that causes issues? I have 112 right now.

 

[esmitty225]

Confirmed. The problem started form me about a week after I installed the Facebook 1.3.2 update from the Android market.

I have around 400 Facebook friends. After a week of use, I noticed that the was seeing the sync logo in my status bar a lot and that is would stay there for long periods of time. I was on vacation when I noticed the issue was getting worse, so I wasn't able to spend much time researching the issue. After searching the phone a little, I realized that the People app now had over 10,000 contacts in it. When I went to Settings>Applications>Manage Applications and then sorted by size, the People app was the largest at over 80MB.

Master Reset after I got home and installed all of the same apps I had before except Facebook 1.3.2. Now the people app is at 8KB.

Phone has been working fine since...

 

[BMWPower06]

The FB app caused my contacts storage to blow up to over 100mb, I had to reset my incredible. Definitely stay away!

 

[Darkblue31]

just dont sync your contacts from the facebook app and your phone and you should be ok, I learned that from my bb storm days with the send a request for your # incident

 

[rpscott02]

Had the same problem guys. Putts' advice is sound - > do it. I did this last week and my phone is back to normal now

 

[Fahrenheit]

just dont sync your contacts from the facebook app and your phone and you should be ok, I learned that from my bb storm days with the send a request for your # incident

+1 - I have never synched my Facebook contacts, and have never had this problem. I click View in People, and Facebook is unchecked, but with the right number of potential contacts to add.