Hello i am on my 2nd Note 5 on AT&T Next plan as my first one messed up now I am having issues with my 2nd one as it tends to restart on its own for no apparent reason is it possible for AT&T to give me a different phone other than the Note 5?
Nope it just restarts. Like pressing the power button then hitting restart but my Note 5 restarts on its own. Really close to switching to iPhone
Insured through AT&T Asurion. I got my Note 5 brand new back in September then got a refurbished back in June. Gotcha because I actually want to throw my Note 5 against a wallAre you still under Samsung's (1 yr.) warranty, or are you insured thru AT&T Asurion? With either it is unlikely you'll get it replaced with something other than what you have. The only exception would be if you were willing to accept an inferior phone model (eg. Galaxy S4 or S5), I would think. Give 'em a call instead of guessing.
It randomly restarts and goes to the homescreen but not in safe mode.Sorry, I don't quite understand what you mean. I asked if the phone randomly restarts in Safe Mode as well, and you said "Nope it just restarts." Do you mean that no, it doesn't restart randomly in Safe Mode, or yes, it does?