Water resistance warning? Samsung lawsuit.

[Mike Dee]

But they ARE one in the same. The real issue is Samsung's exclusions and trying to have it both ways - and get away with it. The standard itself is easily verifiable. On the other hand, misleading consumers by relying on the vagueness of the standard is another matter:

"The case...centers on more than 300 advertisements in which Samsung showed its Galaxy phones being used at the bottom of swimming pools and in the ocean."

The standard itself makes no mention of either:

"IP68Protected from total dust ingress.Protected from long term immersion up to a specified pressure"

No they aren't the same. Implying something is waterproof is not the same as certifying a device to a specific level or water resistantance. Waterproof and water resistant are two different terms plain and simple

The IP standard is verifiable but the failure mode is not. You cannot determine the cause of failure if someone exceeded the rating except in cases of extreme abuse or neglect.

 

[anon(10562251)]

No they aren't the same. Implying something is waterproof is not the same as certifying a device to a specific level or water resistantance. Waterproof and water resistant are two different terms plain and simple.

I agree they are two different terms, but that isn't even the issue. We are talking about IP68 and claims being made around that term. Not whether it's actually waterproof, water resistant, or whatever. The requirements of IP68 are spelled out, precise and exact, and easily verifiable. Being able to "survive in up to 1.5m of water for a period of 30 minutes" is a performance specification, not guesswork. The problem seems to be Samsung excluded saltwater and pool water, but advertised it being used in those exact conditions. So when a consumer saw those ads and then read the device was IP68 certified, are you saying it was THEIR mistake to think the rating included saltwater and pools...even though it was advertised that way? Come on Mike!

 

[mustang7757]

If you guys go into settings then scroll to the bottom> tap help manual then type water resistant, you will get the article I just posted
I do agree the ads are misleading but it's in fine print , tested in controlled environment .

 

[Mike Dee]

.
..So when a consumer saw those ads and then read the device was IP68 certified, are you saying it was THEIR mistake to think the rating included saltwater and pools...even though it was advertised that way? Come on Mike!

I never said any such words that you are giving me credit for. I guess I just didn't make my point clear enough.

 

[Mike Dee]

If you guys go into settings then scroll to the bottom tap help manual tap then type water resistant, you will get the article I just posted
I do agree the ads are misleading but it's in fine print , tested in controlled environment .View attachment 305236

No matter how we slice, dice or chop it, I never expose my device to water deliberately except in foul weather. I'll bet your ponies never come out in the rain either.

 

[mustang7757]

No matter how we slice, dice or chop it, I never expose my device to water deliberately except in foul weather. I'll bet your ponies never come out in the rain either.

First it was jack , now you bring ponies in this , well that's kinda true for her

 

[mustang7757]

I'll leave as this, if you want to play expect to pay . Now let's see more underwater pictures

 

[fuzzylumpkin]

The IP Rating is an important baseline to know, expensive and time consuming for the mfr to prove to the certifying body. See the S8Active as a good example.
As to the denseness of the water being changed so it is more penetrating, things are really fuzzy with that one.

It's an important marketing tool, that's about it.

 

[methodman89]

Culpable. Liable. Semantics. One thing is certain, the lawyers will get paid.

 

[methodman89]

It's an important marketing tool, that's about it.

How about UL rated? How deep is the conspiracy?

 

[Mike Dee]

It's an important marketing tool, that's about it.

Spot on fuzzy ...spot on

 

[Mike Dee]

Culpable. Liable. Semantics. One thing is certain, the lawyers will get paid.

Don't you just love our legal system?

 

[Rukbat]

There's only been one waterproof consumer phone - a Nextel. (And getting the O-ring into the slot took a lot of work - it had to be perfect on Both the phone and the cover.) It still probably would have succumbed to enough chlorine or salt water, though - it was only rubber.

I stopped worrying if I'm out in a light drizzle - anything more than that and the phone goes under the jacket or whatever I'm using to keep me dry. "Wash" my phone? Not even if it was a 20 year old phone that I was throwing out because it can't be used any more. (I still have my StarTAC and at least one of my MicroTACs. They can't work, but they look nice.)

 

[fuzzylumpkin]

How about UL rated? How deep is the conspiracy?

I don't actually know what a UL rating is... But it's not a conspiracy, it's a fact.

It's not covered by the warranty, doesn't test under any actual practical conditions and doesn't guaranty a specific device will actually meet those standards, just that the cherry picked test devices will.

 

[anon(10562251)]

I never said any such words that you are giving me credit for. I guess I just didn't make my point clear enough.

I never said you said that either. I understand perfectly well the crux of your argument though - consumer is at fault for believing IP68 means anything as well as taking Samsung at their word for showing the phones being used in swimming pools and oceans.

You can probably tell I'm not a big fan of a "blame the victim" mentality.

 

[mustang7757]

4 Pack Universal Waterproof Phone Pouch, Large Phone Waterproof Case Dry Bag IPX8 Outdoor Sports for Apple iPhone Xs Max XR XS 8 7 6 Plus,SE, Samsung S9+ S9 S8+,Note,LG V20, 6.5" https://www.amazon.com/dp/B01BXQSUE...ag=hawk-future-20&ascsubtag=UUacUvbUpU6577157

Can get one of these if you really want to use in water

 

[anon(10562251)]

4 Pack Universal Waterproof Phone Pouch, Large Phone Waterproof Case Dry Bag IPX8 Outdoor Sports for Apple iPhone Xs Max XR XS 8 7 6 Plus,SE, Samsung S9+ S9 S8+,Note,LG V20, 6.5" https://www.amazon.com/dp/B01BXQSUE...ag=hawk-future-20&ascsubtag=UUacUvbUpU6577173

Can get one of these if you really want to use in water

IPX8 eh...hopefully we won't be accused of being fools for trusting plastic bags, LOL

 

[Hermes Hidayat]

@Hermes Hidayat I totally agree that lawsuits can be frivolous, for self gain and seem ridiculous to the average person. While I haven't seen too many ad based claims that the S10 is water resistant it is definitely a selling point, as every review and reviewer mentions it. You are also absolutely correct that they aren't showing the device in the pool or ocean, I mean where else do people vacation, right, and I'm just as sure that there is fine print somewhere that clearly defines how the phone was tested and the conditions. However I still kind of believe that some liberties were taken. If you had a super durable phone and showed it in the pocket of a construction worker walking a beam 5 stories in the air would one not assume that the phone would survive some kind of a drop? If not intentionally misleading than at least intentionally leading advertising. How funny would it be to hear a big disclaimer at the end of a phone commercial? "Warning this device is water resistant to rain, untreated toilet water, non muddy puddles, and some sink water. Avoid beaches, pools and saunas as this may severely damage the device. Also avoid drops of more than 4 inches as cracks can form on the screens and backs of glass models. Cracks are not covered as manufacturing defects and owners are completely liable for damaged including scratches, dings, dents and little Joey who looks so cute holding then throwing your $1000 dollar device." Hahaha

The disclaimer part had me laughing ahahaha

 

[Tomab]

People actually take their phones into the shower?? Regardless of the water rating of the S10, I think I can break away from checking my phone for 5 minutes and leave it in a dry location. I may regret the decision if Norman Bates discovers my weakness.

 

[Mike Dee]

People actually take their phones into the shower?? Regardless of the water rating of the S10, I think I can break away from checking my phone for 5 minutes and leave it in a dry location. I may regret the decision if Norman Bates discovers my weakness.

If someone wants to listen in the shower they make Bluetooth speakers for that purpose.