Weird Error

anon(7901790)

Well-known member
Oct 1, 2015
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Is anybody else getting this error?

Unhandled Rewards
Exception.ErrorCode:9

It pops up when I unlock my phone.

It started yesterday after a bunch of apps updated.

Update: Now it's doing it with my screen unlocked.

P. S. It's also doing it on my Tab S2.
 
Last edited:
sounds like an app causing it if it happens on the Tab S2 as well.
did you clear cache after updates ?
 
Yes. I'm pretty sure it is an app. The problem is which one? I don't normally download games and the ones that were updated are all apps from well known vendors; such as Marriot and such.

Yes, I cleared cache and it still does it.
 
"Rewards" Definitely sounds like a hotel, airline, or other retail chain's app. That narrows things down a lot. You can try uninstalling all of the apps from retailers one by one and find it that way, I guess.
 
I also started to get this error a few days ago, it shows more and more frequently although I do not see any other problems (although the message gets annoying). I cannot recall if it started to appear after a download and/or update of any of the apps... Is there a possibility to see which process is displaying this message (eg. using some developer tools and checking system logs)?
 
I also started to get this error a few days ago, it shows more and more frequently although I do not see any other problems (although the message gets annoying). I cannot recall if it started to appear after a download and/or update of any of the apps... Is there a possibility to see which process is displaying this message (eg. using some developer tools and checking system logs)?
Interesting. Yes, using dev tools would be able to access system logs.

I've Google it, but can't find anything.
 
Are you enrolled in Samsung rewards using Samsung pay?
It would make sense that it happens on separate devices
 
Update: It seems it was something within Microsoft Launcher. After updating Microsoft Launcher on both of my devices, the error has gone away on both. I'm a beta tester for it, so I get updates almost on a daily basis.

What caused the error? I'm thinking that it has something to do with Bing Rewards.

Thanks @BurkusCat

P.S. There were some other issues that I didn't really notice until they were fixed. Some of my home screen icons were not showing notification badges. Now they are.
 

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