Weird sound, double swipe, double clock not talkback issue though

[Android Central Question]

My mum has a weird problem with his phone. I am not sure which one, I guess it might be few generations now.

Everything I do on the phone now needs to be double swipe. No longer single swipe. Also when clicking the apps, it needs to be double tap. There is this blue box which highlights everything you touch. Also, while going to any menu or swiping, the phone gives a verbal sound. Like Settings, app settings and so forth. It looks like it was being setup for the blind and people with hand gesture problems since single swipe now does not work. I have check talkback, it is not pre-installed and all looks good. Please help me to help her!

Does anyone know how to solve this?

 

[B. Diddy]

Welcome to Android Central! It would be really important for us to know the exact brand and model of the phone. Also, Talkback is a Google service that comes with every Android device. Are you sure it's not turned on? https://support.google.com/accessibility/android/answer/6007100?hl=en

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[VidJunky]

It sounds like they have a visibility Accessibility feature enabled. It causes the user to have to verify that the selection they're trying to make by making them select it twice. I'm surprised you didn't mention that it's reading the selection to them. Let's say you want to open Chrome, you touch it, there phone says Chrome so you're aware of the selection that was made, then you touch it again to open the app. If you don't find the issue in Accessibility settings let us know for more advice.

 

[mustang7757]

Can always use safe mode see if any 3rd party application causing this .