What are the return/exchange policies of various stores?

[taylormah]

I am new to sprint, and given there are so many different places you could get Epic from, I wanted to ask the community members who have experience with these places about the return/exchange policies of different stores. The ones I can think of on top of my head are:

1)Sprint Store
2)Sprint Online
3)Best Buy
4)Radio Shack
5)Amazon
6)Wirefly
7)StudentRate

My questions are:

-Do we have to return/exchange from where we bought it, or it can be returned elsewhere also??
-If we buy from an online store, and have to exchange the phone, would they send us a new phone before we send ours back, or vice-versa?
-Do all stores listed here charge $35 to exchange a unit even if the unit was defective or had some issues?

 

[Addie_Goodvibes]

I am new to sprint, and given there are so many different places you could get Epic from, I wanted to ask the community members who have experience with these places about the return/exchange policies of different stores. The ones I can think of on top of my head are:

1)Sprint Store
2)Sprint Online
3)Best Buy
4)Radio Shack
5)Amazon
6)Wirefly
7)StudentRate

My questions are:

-Do we have to return/exchange from where we bought it, or it can be returned elsewhere also??
-If we buy from an online store, and have to exchange the phone, would they send us a new phone before we send ours back, or vice-versa?
-Do all stores listed here charge $35 to exchange a unit even if the unit was defective or had some issues?

From mY experience with Radio shack, BB, & Sprint.. All of them support a 30 day trial period where you can return the phone for Exchange.

Best Buy will charge a restocking fee if not exchanging.

Sprint & Radio shack offer full refund within 1st 30 days.

I exchanged 3 palm Pre's with radio shack back in June 2009,

Then In June this year I exchanged my almost 1 year old Pre for a new one through Sprint. Sprint supports the manufacturer warranty.

 

[tammiS]

Sprint & Radio shack offer full refund within 1st 30 days.

I think they changed this. I just got my Epic at the Sprint store and asked about returns and she said there was a 35.00 restock fee