What is this floating remote icon on my screen

[AC Question]

Yesterday I noticed this floating remote icon on my screen. Looks like a remote in a gray circle. I didn't add any new apps. Anyway, if I press it my phone just freezes. All I can do is move it around.

 

[Jessica Caputo]

Same thing is happening to mine right now! Did you find out how to fix this??

 

[Jay NY]

Hello Everyone,

It's simple. Just go to Settings, Applications, Application Manager and then look for "Peel Smart Remote" under your Downloads.
Disable and Uninstall Peel Smart Remote. The icon will disappear.

I would suggest disabling any applications you never use since it uses up data. Having all these applications open actually uses up data even when you are not using them.

Another trick to save on data usage: Go to Settings, Data Usage and uncheck Mobile Data when you don't need internet.
Applications are always running in the background even if you are off the internet.

 

[maveric28]

After it froze and grey-tinted my screen, I made it turn off by plugging my phone in to my charger. After that I went into my apps and disabled Peel Smart Remote app. Hope this helps.

 

[hallux]

This is some nasty stuff. Makes a case for that crapola Iphone!

Not to start an iPhone vs. Android war, or an anti-Samsung war but this is a Samsung thing not an Android thing. Motorola doesn't have it, Nexus devices don't have it, I'm sure there are other devices that don't have it. Samsung and iPhone aren't the only devices on the market.

 

[Chelsey1]

Hey guys! Double click the button on the bottom of your screen that starts your camera, once that's open you can hold down the restart button and it will be clickable. That's how I've restarted my phone the last two times

 

[Golfdriver97]

Mod note: Due to the large quantity of incoming questions about this topic, this thread will be temporarily stuck for a minimum of 2 weeks.

 

[andreafuentes]

I had same pro lem, it's Peel remote that came with my S5 Galaxy. It won't let me uninstall it completely, but you can uninstall updates and disable it. Worked for me. My phone would freeze for 15 minutes before!!

 

[JennaGermain]

I also uninstalled it and it was great for a few days but it's now back! I never installed it in the first place and apparently uninstalling just means it goes & reinstalls itself again!

 

[Darr247]

If you're unable to uninstall it and it's not on your home screens, open it in Apps, then tap the gear icon for its Settings. Ensure both Widgets are disabled... that should get rid of the floating icon on your lock screen.

 

[edward angove]

Look in apps for ios7 and delete

 

[BoisterousAntiphony]

It's most likely a remote control app that uses you IR blaster on the top of your phone, depending on your phone, to control your TV and cable/satellite box.

 

[B. Diddy]

Un-stickied this thread, since the issue has pretty much been resolved.

 

[bdb50]

On lg phone or tablet you can remove the floating remote widget by going to Settings, then select Accessibility and turn the piece of crap off.

 

[bdb50]

Junk widget. Go to settings, choose Accessibility and turn off. Uncheck every box.

 

[Terrylynn56]

Mine isn't a floating icon. It is a very small white oval in upper left corner. It isn't a notification. I have a Samsung Galaxy S5. Does anyone know what it is? I would post a picture but don't know how.

 

[Dhananjay Sahoo]

Re:How to remove the floating square icon(sth wrote in chinese) on my screen...

I m using vivo y 15S,and I found a floating square chinese icon having some engineer test like handwriting test,gravity test,speaker test etc...now its not removing even after factory data reset and wiping dada...can I be helped..plz

 

[kurt7336]

Open ES File explorer go to setting and then to logger floating widget setting and make sure that box in NOt checked. That will remove that widget for good. I just did it and it took 5 seconds.

 

[kimber2sassy]

The culprit is an app called Peel Smart Remote. Search for it in your app manager and disable it. You can see more details in the link I posted before.

THANK YOU !! Woke up with it this morning (5/21/17).
You helped me fix it

 

[Javier P]

THANK YOU !! Woke up with it this morning (5/21/17).
You helped me fix it

Welcome to the forums! Glad it helped and thanks for the follow up!

 

[Amyns amy]

Hey, there is no any peel smart remote app in my app manager nd my phone is Motorola, m facing the same problem will u please tell fr motorola phone as well how can I remove it