What is this icon?

PlsHelpMeIDontKnow

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Dec 20, 2016
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So recently I keep getting this strange icon in the notification center and I have no idea what it is.It keeps appearing randomly and every time it does I need to factory reboot my phone because while the icon is there I can't receive text messages or calls,and if I want to see the pictures that are stored in my phone the archive is empty until I factory reboot the phone.It gets really annoying because I don't know what's the problem and I need to factory reboot my phone every time that happens.

Here is a link,the problem icon is the one next to the "no sound" icon
http://imgur.com/a/03Txq

Can somebody please tell me how to fix this for the next time this happens?
Thanks a lot!
 

Javier P

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Feb 21, 2014
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Welcome to the forums. What device do you have and what android version is it running? I'll post your screenshot here so it'll be easier getting help from other members.

1482241276605.jpg
 

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