What will Samsung Need to do to regain customer confidence in the N7?

[Baby_Doc]

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Its like, we warned you X amount of times that this could happen, and you still did not heed the warning.

But the fact is Samsung has NOT warned people, even once, to stop using their phone, because their phone could be a ticking time. By issuing a recall with no warning, people think Samsung is being overly cautious. Some people will, therefore, ignore the recall completely, let alone use common sense which tells you to immediately stop using your phone, because there is no way to predict which phone will be the next to explode.

Whether people listen or not to a warning, they need to be told not to use their phone and not to ignore the warning. They need to be told that ignoring the warning could cost their life or the life of a loved one. This could be done with another text message.

 

[edubb256]

I agree.

Maybe 96 percent of phones will be fine until the replacements are ready for exchange. No one can know for sure.

Yes, no one can know for sure, but assuming 50 have failed so far and another 500 fail in the next 2 weeks, before the replacements are out, that would mean that over 99.9%, of the 2.5 million did not fail.

 

[Almeuit]

We are going to close this thread down instead of having multiple threads open with different thread titles but all discussing the same topic pretty much (the battery issue with the Note 7). You can still discuss this issue but please use the main thread below. We don't need a new thread for each story / news article / things of that nature as it really clutters up the forum with the same topic spread out across these threads.

http://forums.androidcentral.com/sa...153-note-7-battery-issue-discussion-here.html

Thanks.