What would you like to see different?

getbretweir

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Nov 27, 2012
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I've been reading various articles about HTC's recent troubles financially, and I'm anxious to see what direction they take in 2016, starting with the M10. I don't own the M9, but I think the criticism over the camera and heating issues were overblown, and most people that actually own one seem to have mostly positive things to say about it.

That said, numbers don't lie and overall the M9 didn't do enough to distinguish itself from the competition. I have my own opinions, but I'd like to know from M9 owners what changes they'd like to see going forward.

Posted via the Android Central App
 
They're in a very sticky situation right now, and I don't really know what they can do. I mean even if they came out with the best phone of the year, I'm not sure if anybody would pay attention. The low light camera and occasional heat are really the only problems with the current flagship, so address that definitely. Figure out a way to keep BoomSound, but update the look on the front. I personally like the look of the front because it's different than the solid glass fronts of 99% of phones out there. But I don't think others feel the same. The backs of their phones are still some of the best looking to me, and that includes most of the Desire phones. I think if they can update the front in an interesting way, that might help.1080 is fine with me, but apparently we're at a point in Android where 2k or 4k is gonna be a necessity on flagships I guess.

Their releases are kind of all over the place. They do need focus there. M9, M9 +, M8s. Why do the need all these honestly? I'd say the M series, M series+, and maybe 2 Desire (1 low, 1 mid) phones are al they need. There's too much variation all across different regions that doesn't make sense.

Finally, I'm not sure about the rest of the world, but HTC really has no presence in the US market. What marketing they have is crappy, carriers don't care about pushing HTC either. The M7 and M8 were two of the best reviewed Android devices of the release years. Nobody really paid attention. They need some kind of big marketing push. Something new though. Not just commercials. Uh-Oh needs an even bigger push. It's one of the only things that differentiates themselves from other OEMs.
 
I own an m9, and as my first android handset (I have an N7 tablet) I'm impressed and satisfied. That said, for the people and critics who are comparing to previous htc's and other devices, here's what I'd recommend...

Hardware - make some noticeable iterations to the design to appease the masses. I saw renders of what people thought the m9 would look like, and they do look good. Hide the amazing speakers a bit, get rid of so much bezel space, remove the HTC logo, thus increasing the screen size from 5 to perhaps 5.2. Materials are good, as are camera specs and the power and battery specs. Slight tweaks perhaps as every model should have as time moves forward.

Software - improve the camera software. I don't personally have a lot of complaints, but it's apparent it's not as good as other cameras, make that happens with software as I'm sure they can. Same thing goes for battery, I'm sure they can continue tweaking that to get some improvement.

Marketing - I haven't seen one m9 ad anywhere, which has most definitely played a role with low sales. I've seen Samsung ads, I've seen Apple ads, surprise surprise, they're the two top brands right now. Increase consumer visibility, get some funny and/or sentimental connection happening out there with the buyers. The m9 has a lot of strong points that they could really capitalize on.

Tech is a finicky and cyclical industry, they need to listen to the consumers and nimbly adjust their tactics to stay in the game. The good news is that they have a good product, it's just about getting visibility and tweaking that good product accordingly to stay relevant.

Posted via the Android Central App
 
They're in a very sticky situation right now, and I don't really know what they can do. I mean even if they came out with the best phone of the year, I'm not sure if anybody would pay attention. The low light camera and occasional heat are really the only problems with the current flagship, so address that definitely. Figure out a way to keep BoomSound, but update the look on the front. I personally like the look of the front because it's different than the solid glass fronts of 99% of phones out there. But I don't think others feel the same. The backs of their phones are still some of the best looking to me, and that includes most of the Desire phones. I think if they can update the front in an interesting way, that might help.1080 is fine with me, but apparently we're at a point in Android where 2k or 4k is gonna be a necessity on flagships I guess.

Their releases are kind of all over the place. They do need focus there. M9, M9 +, M8s. Why do the need all these honestly? I'd say the M series, M series+, and maybe 2 Desire (1 low, 1 mid) phones are al they need. There's too much variation all across different regions that doesn't make sense.

Finally, I'm not sure about the rest of the world, but HTC really has no presence in the US market. What marketing they have is crappy, carriers don't care about pushing HTC either. The M7 and M8 were two of the best reviewed Android devices of the release years. Nobody really paid attention. They need some kind of big marketing push. Something new though. Not just commercials. Uh-Oh needs an even bigger push. It's one of the only things that differentiates themselves from other OEMs.

I agree with most of what you said. Starting with the marketing, they really have to do a much better job IMO ... what specifically, idk. I'm not privy to their information, nor do I get paid to be in their marketing department, but they need to do a better job.

I also think they need to define their brand. I'll take Moto as an example. Unfortunately for HTC, they don't have a Lenovo backing them, so they don't have the cash, or the time to be as patient. That said, Moto has a clear vision and a direction. I don't think HTC needs to reinvent the wheel, but they should trim down their models to 3 or 4 per year, and consider a direct to consumer distribution strategy.

As far as the actual phone, I agree that they certainly need to make changes. Unfortunately my personal preference, and yours, might not equate into what's best for HTC. For instance, I don't think any phone should have anything greater than 1080p for the obvious reasons, but at least people in the US that judge a phone from the 3 bullet points on the display might think otherwise. I also think they should cater to the 4.7" crowd and fill that hole that so many people hope to see filled by a phone with flagship specs. At the same time, make a 5.5" version for the phablet people. And to distinguish themselves, use the biggest battery possible. They'll never compete with Samsung and LG in the camera department, but there's room for a smaller display with high end specs, and there definitely room for a flagship that'll last 24 hours.

Finally, I'd agree with the boomsound IF they remove the black bar. I've seen so many HTC owners defend it, but the truth is, people are turned off by it. Personally I didn't look past it, and after seeing @evleaks version I had planned on getting one, but once I saw the black bar on the M9 my decision was made.

Not sure if they even do all that, they'll even survive. I think it's gonna take an Asus or another company to take over in order for them to succeed. But they definitely need to take more of a Moto approach than a Samsung or Apple.
 
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I own an m9, and as my first android handset (I have an N7 tablet) I'm impressed and satisfied. That said, for the people and critics who are comparing to previous htc's and other devices, here's what I'd recommend...

Hardware - make some noticeable iterations to the design to appease the masses. I saw renders of what people thought the m9 would look like, and they do look good. Hide the amazing speakers a bit, get rid of so much bezel space, remove the HTC logo, thus increasing the screen size from 5 to perhaps 5.2. Materials are good, as are camera specs and the power and battery specs. Slight tweaks perhaps as every model should have as time moves forward.

Software - improve the camera software. I don't personally have a lot of complaints, but it's apparent it's not as good as other cameras, make that happens with software as I'm sure they can. Same thing goes for battery, I'm sure they can continue tweaking that to get some improvement.

Marketing - I haven't seen one m9 ad anywhere, which has most definitely played a role with low sales. I've seen Samsung ads, I've seen Apple ads, surprise surprise, they're the two top brands right now. Increase consumer visibility, get some funny and/or sentimental connection happening out there with the buyers. The m9 has a lot of strong points that they could really capitalize on.

Tech is a finicky and cyclical industry, they need to listen to the consumers and nimbly adjust their tactics to stay in the game. The good news is that they have a good product, it's just about getting visibility and tweaking that good product accordingly to stay relevant.

Posted via the Android Central App

well said ... tweaks to the phone, not major adjustments I agree with. I'm always a fan of stock, and if I had my way every single phone would run it. Not sure that's what Android envisions and it certainly wouldn't distinguish one phone from the next, so I'll leave it alone.

That said, I know Sense in general gets positive reviews, so maybe they can just trim it down a bit and keep what's used most, similar to the subtle tweaks on the Moto phones.

Marketing, yeah, as I started in my other post, I don't know what they need to do, or if they have the cash to do it, but it needs to be better. If they don't have the budget, then they need to get creative. Look at One+ ... I'm no fan of that hideous invite system, but there's no denying they've done an extraordinary job creating brand awareness. Personally, I'd have done some things different along the way, but hindsight is 20/20. Point is, HTC needs to be creative if they don't have the cash.

"Visibility" and "tweaking" like you said, I agree with as far as what you and I see on the actual phone. As far as a company, they're gonna need to do a major overhaul to right the ship and survive the storm. From marketing, to product development, distribution, advertising, customer service, management and lord knows what else, they need to make wholesale changes.
 
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Marketing. In Italy the majority of the people doesn't even know that Htc exists.

Inviato dal mio HTC One M9
 
HTC is not near as known as other top cell phone makers because it doesn't make other products that are already household names, like televisions, computers, appliances, gaming systems, etc.....And the fact is, a high percentage of potential customers will buy a product from a brand name they are already familiarized with before they buy an HTC. The only way they can become more known is with heavy direct advertising, which isn't happening. I rarely see an HTC advertisement.
 
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I'll express my honest opinion that I'd like to see HTC be able to increase brand awareness, but no device is going to save them no matter how amazing it is. HTC stands little to no chance of sustaining operations in the current smartphone market (which is their main source of revenue). Aside from being able to make an iPhone, I don't see anything on the hardware side that can sustain them long term. Again, just my opinion.

Posted via the Android Central App
 
I still have a perfectly working One M7. I would like to see a better camera in the next One as well a removable battery. If something happens to my M7 I might choose an M9 or I might switch to Apple. Not really liking the way Android is going. But since the thread is titled what you would like to see I'd like a better camera and a removable battery.
 
HTC should focus on three main areas camera, display, battery.

dreaming of electric sheep
 
I would like to see HTC put Qi wireless charging on their phones (It WAS on the HTC DROID DNA!) and either a larger battery like DROID Turbo or battery saving software. I loved my HTC DROID DNA. Also I am a fan of FM Tuners which HTC seems to have on their phones. Also I would like to see the Butterfly 2 in the USA (DROID DNA was outside USA as Butterfly one.)

Posted via the Android Central App
 
HTC needs more money for advertising so I think the only thing that could help them is a backing company like lenovo with Motorola or HP with Palm (lol..jk).

Their camera will also need to be amazing from day one. The M9s camera needed a big update before it was usable but the damage had been done as all reviewers had already trashed it.

HTC generally gets decent marks for battery but with their decision to stick with 1080 I would have expected better results.

Display isn't good enough. It's one of the first things people look at so you need to bring it. It's probably hard for a smaller company like HTC to lock down the best panels so having a backer company could help here.

More intelligent software features could also help differentiate from the competition. I like blinkfeed and use it a lot but they haven't done much else since it's introduction.

Frankly I don't have much hope for a turn around. People seem to have wrote then out of the game but a comeback isn't out of the question.

The biggest issue is most likely with all of the talent that has left HTC recently. If the leaked A9 images are any indicator they may have lost their design chops which would certainly be a death knell.

Posted via my HTC One M9