Hi Folks!
Forum newbie here. Asking this on behalf of parents.
My Step-Mum recently gave her OLD Samsung Android device to my Father. She transferred her account to a NEW Device October 2019 and uninstalled WhatsApp from her OLD Device. Her WhatsApp account has been working fine up until now.
My Father installed his OWN SIM card into Step-Mum’s OLD Samsung Android and setup the device using that SIM card and number.
They aren’t technical people and have a joint Gmail address which my Step-Mum uses majority of the time. She used this to setup her CURRENT Android Device and then my Father used it to setup his Android Device (My Step-Mum’s OLD Device).
He then downloaded and setup WhatsApp on his Device, using his OWN phone number & registered SIM card. When he opened WhatsApp for the first time he could see old messages from before my Step-Mum changed to a new device.
It was at this point my Step-Mum received a WhatsApp system message saying her contacts will be archived and account closed after so many days.
They are each using their own Phone Number & SIM cards on their respective devices.
All they want to do is have a functioning WhatsApp app on their respective devices.
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Has anyone seen this before, or have experience in something like this?
Forum newbie here. Asking this on behalf of parents.
My Step-Mum recently gave her OLD Samsung Android device to my Father. She transferred her account to a NEW Device October 2019 and uninstalled WhatsApp from her OLD Device. Her WhatsApp account has been working fine up until now.
My Father installed his OWN SIM card into Step-Mum’s OLD Samsung Android and setup the device using that SIM card and number.
They aren’t technical people and have a joint Gmail address which my Step-Mum uses majority of the time. She used this to setup her CURRENT Android Device and then my Father used it to setup his Android Device (My Step-Mum’s OLD Device).
He then downloaded and setup WhatsApp on his Device, using his OWN phone number & registered SIM card. When he opened WhatsApp for the first time he could see old messages from before my Step-Mum changed to a new device.
It was at this point my Step-Mum received a WhatsApp system message saying her contacts will be archived and account closed after so many days.
They are each using their own Phone Number & SIM cards on their respective devices.
All they want to do is have a functioning WhatsApp app on their respective devices.
-------
Has anyone seen this before, or have experience in something like this?
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