whatsapp not working after upgrading to android 6.0.1

[rahul periwal]

i have priv . after upgrading to 6.0.1 whtsapp shows unfortunately whtsaap has stopped working . even after reinstalling and restarting the phone.. messages can be seen in notification bar .. please guide

 

[Matty]

i have priv . after upgrading to 6.0.1 whtsapp shows unfortunately whtsaap has stopped working . even after reinstalling and restarting the phone.. messages can be seen in notification bar .. please guide

Welcome To AndroidCentral. Thanks for the question. Hopefully we can get you sorted

That does seem weird. So the messages are being received by your PRIV (which means the WhatsApp service is running) and being displayed in your notification bar but the App won't open. hmm. Do you have any other Instant messaging Apps installed? Or any other apps that now have problems since you upgraded?

 

[rahul periwal]

no all other apps are running perfect .. even in parallel space whatsapp is running perfect ... primary whts app is having isuue only

 

[Matty]

no all other apps are running perfect .. even in parallel space whatsapp is running perfect ... primary whts app is having isuue only

Interesting. My first suggestion would have been to simply reinstalled WhatsApp but you have already done that. Last resort would be to factory reset the device and reload everything but to be honest, I'm sure that wouldn't do anything since all of your other apps are fine. Maybe try uninstalling WhatsApp one more time and see if that does anything. Not sure what else to do.