Rukbat Retired Moderator Feb 12, 2012 44,531 46 48 Mar 6, 2018 #2 The file could be corrupted. It could be a format you don't have an app to open (phones fon't open files, apps do). Without having the phone, it's difficult to give you an exact answer.
The file could be corrupted. It could be a format you don't have an app to open (phones fon't open files, apps do). Without having the phone, it's difficult to give you an exact answer.
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