When trying to make a deposit i get an error that camera not supported or is locked

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Android Central Question

I have tried numerous time to make a deposit using my phone, however I get the error "camera not supported or is locked. It is not the bank since my spouse came make the deposit, that phone is the same make and operating system.
 
I know this thread is a few months old but I wasn't sure if anyone found a fix for this issue. I recently had the same issue and called Navy Federal because I thought it was an app issue. After a while we figured out that the reason it wasn't working was because I had developer options enabled.
 

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