Where is our update?

[jdub1981]

What makes me angry is not so much that I dont have it but that It was a widely advertised feature that every other carrier has already provided.

 

[ldpalm]

The phones only been out for a few weeks and people crying about an update.

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[rollandl]

Its not crying when you want what they said it was suppose to have. Its like buying a new car. But, there is no transmission in it .... yet. Now push your new car home and just wait for it.

 

[siczek.p]

Its not crying when you want what they said it was suppose to have. Its like buying a new car. But, there is no transmission in it .... yet. Now push your new car home and just wait for it.

I think that analogy only works if the phone were to boot but not be capable of anything else.

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[thomasanderson]

I agree with what you are saying, but I think a more appropriate analogy would be that I bought my Lexus from dealer A, so the remote starter will be activated at a later date, while all my friends who bought theirs from dealers B, and C drive off the lot with theirs active. Of course it's not necessary for the phone to function, but it is a useful feature that was advertised as a part of the software. I would honestly like to hear from at&t on what the actual hold up is. I smell a class action brewing. I think if this and other threads relating get long enough and tech sites begin to blog about it at&t's hand will be forced to take action.

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[Soloberry]

Been waiting for mine as well-be nice to have what was advertised as that was one of the reasons I switched to the Note 2 from iphone 4.

 

[TheOtherBill]

Did AT&T actually advertise that feature? If not, they delivered what they promised.

 

[jdub1981]

I think that analogy only works if the phone were to boot but not be capable of anything else.

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A beeter analogy would have been a car without AC. The car runs just find but you would be alot more comfy if you had AC like all other new cars come with.

 

[thomasanderson]

Did AT&T actually advertise that feature? If not, they delivered what they promised.

No specific carrier advertised the feature, Samsung did. The fact that every carrier has the feature except ours is very discriminatory, and does not bold well with your subscribers especially when you dont give a reason for it. When all carriers offer the same phone, what makes you stand out if every other carrier offers features that you dont. I dont think its fair that the trial period was reduced from 30 days to 14, because the only ones that benefit from this, is the large corporations and not the consumers. When we had 30 days the providers would go above and beyond to keep you. They did everything from price matching, to replacements if you werent satisfied with any little thing. Now they BS you for 2 weeks and then tell you take it or leave it, and pay us on your way out the door. Sad.

 

[Gdauti1981]

No specific carrier advertised the feature, Samsung did. The fact that every carrier has the feature except ours is very discriminatory, and does not bold well with your subscribers especially when you dont give a reason for it. When all carriers offer the same phone, what makes you stand out if every other carrier offers features that you dont. I dont think its fair that the trial period was reduced from 30 days to 14, because the only ones that benefit from this, is the large corporations and not the consumers. When we had 30 days the providers would go above and beyond to keep you. They did everything from price matching, to replacements if you werent satisfied with any little thing. Now they BS you for 2 weeks and then tell you take it or leave it, and pay us on your way out the door. Sad.

Actually, T-Mobile's variant doesn't have the feature either.

 

[lynnpudas]

Multiple times. It always says software is up to date. The last time I was waiting on an update (while ago, it was for gingerbread on htc inspire) I checked and checked and checked and then one day, my phone had gingerbread. It just sorta happened. All I know, is I really, really want the update. I never do just one thing at a time, Never.

has anyone tried to use the software update when clicking on settings-->about?

each time i try it, it crashes and the error says its the AT&T updater. i wonder if that could be the cause? maybe they released it but at*ts own updating mechanism is broken?

 

[just_trev]

Great point you cant cry about somethi g you were promised.

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[Peaches36]

Did AT&T actually advertise that feature? If not, they delivered what they promised.

Yes they did..

Sent from Miss Peaches GN2

 

[TheOtherBill]

Yes they did..

Sent from Miss Peaches GN2

That's a whole different story then.
There should be some sort of compensation for not delivering what they promised.

 

[blaze5]

Verizon is the only carrier that released the phone with that feature out the box all other carriers have had to send out updates to enable it I don't mind the wait but I would like to have it before the. End of the year

 

[MatroxD]

They did state it unfortunately. It was the deciding factor in my purchase. I hope someone does do a class action as if they were not going to have it at launch, they should have said so. Also, if they were not saying it, I think by now that they would have some "canned" rejection line. I strongly believe that they realize that the early adopters of this device aren't the average consumers, and know how to screen captureand more. If they were to say that, that would just be a flat out fraud (I think this is strongly borderline myself).

I know this is just horrible for me, as I use my device for work, and multi tasking is critical and essential.

 

[ratchetjaw#AC]

I know we all use our devices differently but honestly that sounds like a lot of effort and possibly extra $$$$ just to get a feature that in all honesty i doubt you will use much.


I have the Int'l version and it came on the phone, but in the 6-8 weeks i've owned it, i have never used it EXCEPT to show the feature to someone.

The phone is sooooooo fast i hardly feel the need to look at an ap in a 2.5 inch screen when i can just as easily flip and get the full 5.5 inches on each app....

BTC

Use mine daily. Replying to a text without stopping the YouTube video I am watching is great.

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