White bar blocks half of my notifications

[SophyNy]

Hello everyone

I have a (to me) very annoying problem. When I receive a notification on my Motorola One Vision, a white bar blocks about half of it, including the action shortcuts.

Does somebody have a solution for this? I have uploaded a screenshot of the problem.

I am running android pie and Nova launcher.

Thanks a lot in advance!

 

[B. Diddy]

Welcome to Android Central! Are you able to swipe down a little on that notification to expand it? Does this also happen in Safe Mode? Using Safe Mode on the motorola one vision

 

[bluewest8]

Sorry to revive this topic, but I have the exact same problem on my Oneplus 7 Pro.
I can't swipe down on it. If I tap it, it just opens whatever notification is behind it.
I'm also getting full screen ads, so I guess it's a part of that.
It does not happen in safe mode.

Would I have to reset to get rid of this?

 

[B. Diddy]

Welcome to Android Central! What happens if you long-press it?

 

[bluewest8]

If I long-press on the with bar it just opens up whatever app of the notification behind it. Like if there is a twitter notification behind, it will open up twitter.
If there are no notification, the white bar does not show up.

 

[B. Diddy]

Are you also running Nova? If so, does this happen on the stock launcher as well?

 

[bluewest8]

No, I'm on the stock Oneplus Oxygen

 

[B. Diddy]

Hmm. This is with every single notification, or only the lowest one in the list? Or is it with certain apps only?

You mentioned you're getting ads, so use this guide to figure out what the culprit is. If you can get rid of it, see if the bar goes away as well: Full screen ads. How to find the culprit. - Android Forums at AndroidCentral.com

 

[Javier P]

If I long-press on the with bar it just opens up whatever app of the notification behind it. Like if there is a twitter notification behind, it will open up twitter.
If there are no notification, the white bar does not show up.

Welcome to the forums. It sounds like a third party app is pushing that white bar/notification. You could try this, long press an empty spot on your home screen - Widgets - scroll down until you find 'Settings' - press & hold and drag it to the screen - select 'Notification log'. Next time you get that notification tap this widget and see which apps are listed in the log. There's a chance you can find the culprit in there.

 

[bluewest8]

Cool, so I had a look through the log file and there's one that looks a little fishy.
Now how do I go about removing it?

 

[bluewest8]

Ok, so I went looking in the apps list and found Google Play Protect Service. At first I tried a Force Stop, checked if the white bar was gone. And it was! So I assume this was the culprit, since Google Play Protect Service is not a stand-alone app but a part of Play Store.
Everything seems to be normal again. Thanks a lot for the help

 

[Javier P]

Ok, so I went looking in the apps list and found Google Play Protect Service. At first I tried a Force Stop, checked if the white bar was gone. And it was! So I assume this was the culprit, since Google Play Protect Service is not a stand-alone app but a part of Play Store.
Everything seems to be normal again. Thanks a lot for the help

I'm not sure about that. Play Protect shouldn't be a problem and that's not the source of unwanted ads. I'd recommend you to keep it ruining, it checks your installed apps and notify you of any suspicious one.

Do you have any app called Currency Exchanger?

 

[Javier P]

I would try this, enable Google Play Protect again - go to the Play store - run the Play Protect under "My apps and games" and see what you get.

 

[bluewest8]

Do you have any app called Currency Exchanger?

Nope, I do not have any currency exchange apps.

I forgot to mention that along with the white bar I also had some very annoying full screen ads. I downloaded an app called Blokada, that successfully blocked the ads.

I think that the Google Play Protect Service was just a way to disguise the app/malware.
I've had no issues since I uninstalled the app.

Google Play Protect is running in the Play Store and there seems to be no problem there.

 

[Javier P]

I agree with you, If the Protect Service is still running in the Play Store that was probably an app disguising as a system process. Glad you managed to fix the problem.

By the way, I think the Play Store version of Blokada is only a DNS changer and doesn't work as an adblocker.

 

[bluewest8]

I agree with you, If the Protect Service is still running in the Play Store that was probably an app disguising as a system process. Glad you managed to fix the problem.

By the way, I think the Play Store version of Blokada is only a DNS changer and doesn't work as an adblocker.

Thank you for your help.

Blokada was an apk

 

[FredMontteiro]

Edited:
I posted a message reporting that my cell phone had this exact same problem. But I solved it. It wasn't an intrusive app, it was just an app with overlay permissions showing a bug.

Thanks for this post!