Who has needed a replacement?

ItsMeMandi

Well-known member
Aug 19, 2010
226
3
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How many people have had to get a new MT4G under the exchange warranty? This morning I woke up and my MT4G which had been charging all night had the splash page on. Took out the battery etc, didn't want to do a factory reset unless I had to. Brought it into the store today and as a last resort the girl did a factory reset. Nada. It just showed three little android guys and wouldn't do anything else. She was at a loss and said they'd do a warranty exchange.

Kind of ticked off that they can't do in-store exchanges anymore so I'm stuck with a loaner phone for the next 5 days (texting using the keypad? what's that??). Has anything like this happened to anyone else where the phone died for no reason?
 
Exchanging Units

Sadly I am on my third unit. The first time there was no boot up no matter what. The store at that time did an in store exchange which was one of the reasons I bought it in the first place. A few weeks ago my second unit started getting hot all the time, led and wireless quit working. Sadly I find out they had to ship me an exchange. That was not good news. Got the new one in four days but I am not on the plan so I paid full price. Not happy about going through three units already. Store says there is no chance I can exchange for a different one. When it is working it is great, when it is not, a waste of money.
 

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