Why am I not getting notified of messages?

[Android Central Question]

In Settings > Notifications > Messages it is turned to ON

However in the actual messages, each message has a little grey bell next to it with a hash mark through it noting that it is muted and I will not get notifications.

I have tried:
installing all new updates in my phone
rebooting my phone
turning Message Notifications off and on again
turning Do Not Disturb off and on again

I am able to click the grey bell and allow that particular contact person to be "unmuted" and be notified. But I am not able to change the settings as a whole so that I can get notified of all messages from any contact.

I have a Samsung Galaxy S8 Active. However this problem presented when I had a Galaxy S7 Active and when I transferred the data over, the problem came with it.

I'd really like to be getting notification of my incoming messages. How can I solve this short of individually changing every single contact on my phone?

Thanks!

 

[B. Diddy]

Welcome to Android Central! This is for all in coming messages, or only messages in certain message threads?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

You using stock message app, I would clear its data, cache and force stop incase any glitches

 

[Yourtopia]

It is all incoming messages.

 

[B. Diddy]

Does this also happen in Safe Mode? https://www.t-mobile.com/support/de...e Power,until the device finishes restarting.

 

[mustang7757]

It is all incoming messages.

Hi, welcome!

Have you tried the suggestions?