Why am I stuck in a boot loop?

A

AC Question

Woke up this morning with my phone on the Locked Boot loader screen. No clue what happened for it to get there. Reads as such,

Locked
MEM_WL PVT SHIP S-ON

some other various information, and has August 17 2015 as the date. Today is 2/19/16.

I am unable to select any of the available options with my power button. I can only scroll through options with Volume Up and turn off my phone. I cannot select any option from the Fastboot, Recovery, ect. Menu.
 

Golfdriver97

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Dec 4, 2012
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You may need to consider reflashing a stock ROM. However, your carrier may have a way of doing that for you. HTC has some tools available on their own site, including stock ROM files.
 

Tangerinefox

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Feb 19, 2016
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I've gotten the phone to Safe Mode by pressing and holding all 3 buttons for 15-20seconds. Phone restarts in Safe Mode. I proceeded to restart and it takes me back to the boot menu. I still cannot select options on the boot menu so I go back into Safe Mode. Do a reset of all data on the phone. Same problem. Didn't get me anywhere. I'll try downloading a new ROM and see what happens. However on HTC's website apparently one cannot download a new ROM for a verizon device so I've been forced to download their sync engine. Again I'll see how this goes
 

Tangerinefox

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Feb 19, 2016
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Apparently you cannot download a new ROM on a Verizon device, but I downloaded the HTC sync program and did the repair feature to no avail. Went through the whole process "repairing" and then I am still stuck in a boot loader loop. I can get the phone into safe mode to make calls but I cannot access any third party apps due to 'safe mode'.
 

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