Why am I unable to open attachments & hyperlinks in email?

[Jems-nj]

Unable to open attachments & hyperlinks in email

When I receive an email with an attachment or hyperlink (utube, etc.) in gmail, or any other email prog for that matter, the attachment will not open and the hyperlink is greyed out and will not connect. Is there a setting somewhere I should change?

 

[B. Diddy]

Re: Unable to open attachments & hyperlinks in email

Welcome to Android Central! In the Gmail app, swipe in from the left, tap Settings>[your Gmail account]>Download Attachments, and make sure it's checked on.