Why am I unable to open my Google Play Store and Gmail?

[AC Question]

Unable to open my Google play store and gmail

My device shown a virus attack and after the format, I am unable to use the inbuilt google play store as well as unable to download it from chrome.

I am unable to sign in gmail as well.

 

[dpham00]

Re: Unable to open my Google play store and gmail

What device do you have?

You can try to flash the stock rom, depending on the device.