Why are my internet ticks gray instead of blue?

[AC Question]

My internet ticks are grey instead of blue.

I have alcatel one touch pop C1 and my internet ticks at the top of my phone is grey not blue I wonder why... and my google play services and play store don't work at all its keeps saying update google play services I guess its because of my internet ticks because its keeps saying no internet connection but all my other apps works and receive messages except from my snapchat its says update my google play store and I need snapchat back ASAP! But I don't want to reboot my phone. And if I have to how ??