Why are my phone settings resetting to default after restart

[Android Central Question]

Starting about a month ago, whenever I restart my phone (Samsung Galaxy S6 / Android 7.0), certain phone settings reset to the default settings. These are some of the settings I notice resetting:

- Pull-down menu buttons
- Sounds and vibration
- Notifications
- Display

There are likely more; these are just the ones that are obvious to me. App settings seem to be fine.

Any ideas what the cause could be? I've investigated if it might be something with recently installed apps but that doesn't seem to be the case.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Is it rooted ?

 

[pxlninja]

I first tried safe mode and the issue was still occurring. Then did a factory reset, which seems to have worked - settings are no longer resetting.

 

[mustang7757]

I first tried safe mode and the issue was still occurring. Then did a factory reset, which seems to have worked - settings are no longer resetting.

That's great , hope it stays that way