Why are my Viber reports being stopped?

[AC Question]

Viber reports being stopped

the screen on Galaxy tab 2 tablet blackens anytime I try to use Viber. Uninstalled and reinstalled another version... nothing! Viber works OK on primary device - cell phone. Pls submit advice. TA

 

[Javier P]

Re: Viber reports being stopped

I recently had some problems trying to set Viber in a secondary device. I tried different things to no avail. After several emails with the Viber support team they finally decided to reset my account on their servers. After this I managed to set Viber up again and everything is working fine. I'd recommend you to contact them and explain your situation.