Why aren't I getting Facebook and Messenger notification sounds?

[AC Question]

Facebook and Messenger sound issue

After Lollipop update Facebook's "Facebook Pop" sound not playing when notification come or when I try play it. It is .m4a, but if I convert it to .mp3 it is playing.

Another thing is when I write message in Messenger there is no sound which is similar to "Facebook Pop".

Two of them missing after Lollipop update, I already did wipe cache portion but it still same. Am I need to Hard Reset or it is common problem with Facebook side ?

 

[B. Diddy]

Re: Facebook and Messenger sound issue

Welcome to Android Central! Did you also post this similar question? http://forums.androidcentral.com/as...android-5-most-my-music-files-won-t-play.html. If so, please consider registering on the site so that you can add additional posts to the thread you started.

What device do you have?

 

[Mer2016]

I am not him and using One M8

 

[B. Diddy]

Interesting. I wonder if Lollipop is causing some devices to have problems with AAC playback.

 

[Mer2016]

It looks I have to wait for updates for now. I know there is freezing problem with Facebook and Messenger too.

 

[Alexander Yushko]

Mine has sounds but it's really silent