Hey, I have been fighting this problem for two weeks. Just found my fix!! Hard to believe, but if you go to your main home page, then go to the next home page, then click the three dots for menu, click on "edit"... one option is to "show or hide". Make sure all your pages are on SHOW.... I was missing several shortcuts, they were on a "home page" that somehow I had "hidden". I know this sounds too simple, but it totally was my problem.
I had uninstalled, reinstalled, several programs, several times, no luck. There would be a brief message saying shortcut existed, but I could not find it at all.
Can't even remember exactly how I stumbled on it, but as they say, even a blind hog can find an acorn sometimes...
1, go to your home page. 2, scroll to next home page. 3, touch the three dots on top right corner. 4, click "edit". 5, make sure it is on "show". 6, scroll through all of your home pages, make sure they are all on "show". All my missing shortcuts were on the page I had "hidden", somehow..
Good Luck. Hope this helps someone. Woody