Why can't I access my Google Play Store?

A

AC Question

I can't access my google play store.

When i open google play store i am being asked for a redeem code which i don't and have never hard. I use samsung s2 in cameroon
 

Golfdriver97

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Dec 4, 2012
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Re: I can't access my google play store.

Welcome to the forums. Try clearing the cache in settings>apps>swipe over to all apps>scroll down to Play. Click on it, then clear cache.

Otherwise, sometimes resetting app preferences helps will help Play errors. Go to settings>Apps>menu>reset app preferences.
 

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