Why can't I connect my HTC Desire 816 to my pc?

[AC Question]

why i can't connect my htc desire 816 to pc

i have been trying to connect my htc desire 816 all ways but i never worked .. the mob is only charging ,.. i downloaded the latest version of htc sync manager but it doesn't even read the mob and the mob is only charging -_- help please !!!

 

[Golfdriver97]

Re: why i can't connect my htc desire 816 to pc

Welcome to the forums. Have you tried changing from MTP to PTP in Settings>storage>menu?

 

[shereen salah]

Re: why i can't connect my htc desire 816 to pc

thanks for replying, i tried doing so but this menu doesn't even appear to me when i press USB PC connection