Why can't I make a phone call from my text messaging page anymore

[Android Central Question]

When I am text messaging there is a telephone in the upper level above all the messages... I used to hit that phone and call somebody directly and now it will not work please help because I'm going crazy and starting to hate this stupid phone

 

[Laura Knotek]

Welcome to Android Central.

What phone do you have, and what messaging app are you using?