Why can't I reply to a message using AA

[AC Question]

I recently lost an s8 plus which I had no issues sending texts with AA. My new s8 plus wont send them. AA says I don't know how to help with that.

 

[anon(238680)]

Mod Note: Thread moved for better visibility.

 

[Robert Pilote]

Moved where? I'm having the same issue and would like to follow the thread