Why can't I save photos taken in the Instgram app Story section but the videos will save?

[Android Central Question]

I tend to take photos in the app, download them to edit them or pick which I like best, then repost in stories. Now when I take an Instagram Story photo in-app, I either need to post immediately or delete it. When I hit the "download" button, it says the photo's downloaded but no where to be found on my phone. However, if I make a video in Stories and download it to my phone before posting, it actually saves. This has been happening since I got my Pixel 5 in December.

I've: udpated, uninstall, reinstalled, tried to install a later version, checked Settings and made sure everything allows saving, and reached out to Instgram directly about this. Any resolution ideas?

 

[B. Diddy]

Welcome to Android Central! Try using a file manager app to explore all user-accessible directories. Sometimes an app will download files to its own directory (not the standard Download directory), and if there's a .nomedia file in that directory, any images there won't show up in gallery apps.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html