Why can't I send my image on whatsapp video call?

[Kaano]

Since one month, whenever I call somebody on whatsapp there is a cartoon fox image instead of my video.
I tried to contact whatsapp but after couple of messages they stopped without any solution.
I dont want to reset my phone but its kinda annoying.
Anyone has experinced same issue?

Mobile Asus Zenfone 5Z
OS Android 9
Whatsapp version 2.19.159

 

[Rukbat]

"they stopped without any solution" is your answer. If WhatsApp has no solution, there is no solution.

 

[B. Diddy]

I moved this from the Android Apps forum to the WhatsApp forum for more specific traffic.