Why can't my alarm sound when I have it on mute since lollipop update?

[AC Question]

I'm going to be late for work!

 

[Phil Nickinson]

Because it's not "Mute." It's "No notifications. Ever. At all. Set another alarm."

(And I don't like it either.)

 

[Rukbat]

I think I'd be annoyed if I set my phone to mute and an alarm went off. Maybe there's an alarm app that uses the media channel, so you can mute notifications and still get alarms.

 

[Jephunneh]

I tried everything suggested to get my alarm to work while on mute. The sound has to be turned on, not muted. In parenthesis underneath Sound it will say(Priority). I tried the alarm again, it sounded. Called my phone, it didn't make a sound.

 

[Som Khanal]

I solved this as follows:
1. Tap "Setting" > "Sound and notifications">"Interruptions">"When calls and notification arrive". Then select "Only allow priority interruptions".
2. Now come back to "interruptions" and under "priority interruptions' select "Events and reminders" . Remove tick from rest of all.
3. Come back to "Sound and notifications", Scroll down and tap "Application notifications". Scroll down to find "Clock" and tap it. Set "Priority" and "Sensitive" 'ON'.

I hope this works.

 

[Som Khanal]

I solved this as follows:
1. Tap "Setting" > "Sound and notifications">"Interruptions">"When calls and notification arrive". Then select "Only allow priority interruptions".
2. Now come back to "interruptions" and under "priority interruptions' select "Events and reminders" . Remove tick from rest of all.
3. Come back to "Sound and notifications", Scroll down and tap "Application notifications". Scroll down to find "Clock" and tap it. Set "Priority" and "Sensitive" 'ON'.

I hope this works.

 

[Som Khanal]

I solved this

 

[largefarva]

This does not work. You cannot select the option for "When calls and notification arrive" when the sound mode is set to Mute, it is grayed out.

 

[Darlene Keene]

It always worked for AOL but once I switched to Google it won't alarm when it's in mute