Why did the update wreck my S4?

[Lou Mancuso]

why did the update wreck my S4

I can no longer use the internet, FB or maps unless I'm connected to a WiFi and my voice to text doesn't work anymore. I no longer show 4G or any 'G' when once did. Plus I've went from full bars to 1 in my house.*
What is the deal? How could an update cause so much havoc?

 

[Rukbat]

Re: why did the update wreck my S4

Any data received over the air can fail. Bring the phone into the carrier and ask them if they can please reflash the update. (They broke the phone so they're legally liable for the damage.)

 

[gone down south]

Re: why did the update wreck my S4

Try a factory reset, that solves 99% of all update problems.

 

[BullGuard8]

Re: why did the update wreck my S4

you need to clear your phonețs cache firstȘ

take out your SD Card

backup your phonețs content, only contacts and files like photos and music

Turn off your phone completely

press the volume up + home + power keys together for 5 seconds until you see the Android d00d

once the Android d00d has finished working, you will get the advanced menu, from there, clear your cache partition, then do a delete all user data / factory reset

no your phone will be brand new again

set it up again by signing into your g00gl3 account

your contacts should be there the moment you sign in if they were on your gmail, now just put back your SD card and all your data should be on it