Why do I get this error there was a problem installing this harware lge androide mtp device when I connect my LG G Pro to my PC?

[AC Question]

there was a problem installing this harware lge androide mtp device

i could not connect my lg gpro lite phone to my pc ,whenever i connect it i get a same message as above ,there was a problem installing this hardware lge androide mtp device, what should i do

 

[itguyjax8430]

Re: there was a problem installing this harware lge androide mtp device

i could not connect my lg gpro lite phone to my pc ,whenever i connect it i get a same message as above ,there was a problem installing this hardware lge androide mtp device, what should i do

Have you tried downloading the drivers for the phone? Also try changing the USB settings from MTP to another option.

 

[Rukbat]

Re: there was a problem installing this harware lge androide mtp device

Look for the drivers at LG Mobile Phone Support. If you can't find it there (I can't, but it may be because of where I'm located), try the Koush Universal Driver.

Changing from MTP to PTP won't change anything if the PC can't install the driver (which is what the error message is saying).