Blurry Contact Pics
When uploading my pics for my contacts, (doesn't matter if they're taken from FB or taken with camera), they upload blurry/compressed.
I spent 4.5/hours with customer service agents from Verizon to Motorola. They concluded I needed to exchange my brand new phone after a factory reset and several "cache and data clearings" did not work.
The new phone is doing the exact same thing. I thought I could just deal with the contacts being blurred, until I tried to upload a profile pic onto Skype & I couldn't make it out.
Factory reset does not work for this. Nor does clearing the cache/data.
Clearly the liklihood of two new phones being defective is slim.
Please tell me someone out there knows how to fix this, as Motorola has told me they have no answers and to look to the forums.
Thank you.
When uploading my pics for my contacts, (doesn't matter if they're taken from FB or taken with camera), they upload blurry/compressed.
I spent 4.5/hours with customer service agents from Verizon to Motorola. They concluded I needed to exchange my brand new phone after a factory reset and several "cache and data clearings" did not work.
The new phone is doing the exact same thing. I thought I could just deal with the contacts being blurred, until I tried to upload a profile pic onto Skype & I couldn't make it out.
Factory reset does not work for this. Nor does clearing the cache/data.
Clearly the liklihood of two new phones being defective is slim.
Please tell me someone out there knows how to fix this, as Motorola has told me they have no answers and to look to the forums.
Thank you.