Why do I hear no sound when I call "ok Google?"

[CHILLYWILL_95831]

Ok, so look I'm having an issue with ok Google. When I say ok Google, I'm not receiving audio feedback. It just opens the search, but I can't hear the normal notification sound that Google is activated. The phone vibrates, but no sound. Is anyone having this issue?

Posted via the Android Central App

 

[maverick7526]

Ok, so look I'm having an issue with ok Google. When I say ok Google, I'm not receiving audio feedback. It just opens the search, but I can't hear the normal notification sound that Google is activated. The phone vibrates, but no sound. Is anyone having this issue?

Posted via the Android Central App

Check your media volume. If you have reduced it, out silenced it, you won't hear anything.

Posted via the Android Central App

 

[N4Newbie]

Someone just asked a similar question a few days ago: http://forums.androidcentral.com/an...google-now-not-giving-response-sound-why.html

The only thing I found is that if you have Media Volume turned down or off you will not hear the OK Google response tone. Other than that, I have no idea; the last time I tried it on my 6P it worked normally.

 

[KillerQ]

Is your phone locked with a fingerprint or otherwise when you experience this?

Posted via my Nokia 8210 from the inside of a Kitten.

 

[CHILLYWILL_95831]

Is your phone locked with a fingerprint or otherwise when you experience this?

Posted via my Nokia 8210 from the inside of a Kitten.

My phone isn't locked at the time. I have the media volume on and turned up. That was the first thing I checked. It's weird because it works when I activate through Bluetooth. I'm stomped. I did cache clean on the partition and within settings as well rebooted my device. The damn thing was working this morning first thing then it just stopped. Grrr. I'm hearing the factory reset.

Posted via the Android Central App

 

[beagle82]

Ok, so look I'm having an issue with ok Google. When I say ok Google, I'm not receiving audio feedback. It just opens the search, but I can't hear the normal notification sound that Google is activated. The phone vibrates, but no sound. Is anyone having this issue?

Posted via the Android Central App

Have you checked in Google settings _ search and now_ voice. There are two options to look under. Hands free and
Speech output. One of them looks like the image attached

 

[CHILLYWILL_95831]

Have you checked in Google settings _ search and now_ voice. There are two options to look under. Hands free and
Speech output. One of them looks like the image attached View attachment 223127

I just tried it. It was on, but I turned it off then turned it back on. No change, but that was a great suggestion if it was something that I had missed. There's a corrupted audio file somewhere I'm sure. It's probably about time to get a clean version of MM on my phone anyway.

Posted via the Android Central App

 

[beagle82]

I just tried it. It was on, but I turned it off then turned it back on. No change, but that was a great suggestion if it was something that I had missed. There's a corrupted audio file somewhere I'm sure. It's probably about time to get a clean version of MM on my phone anyway.

Posted via the Android Central App

Maybe an uninstall and reinstall of the Google app might sort it out. Might save you reflashing your whole rom.

 

[CHILLYWILL_95831]

I did it before I saw this and I uninstalled Android system web view. I received a new update this morning and was having problems shortly after and I also uninstalled updates for Google. I reset my device and then installed the updates again and voila! The activation sound is working again. I had to redo all of my home screens though..which really sucks! But, at least it's working..RIGHT? Thanks for all of your help guys!

Posted via the Android Central App

 

[CHILLYWILL_95831]

I did it before I saw this and I uninstalled Android system web view. I received a new update this morning and was having problems shortly after and I also uninstalled updates for Google. I reset my device and then installed the updates again and voila! The activation sound is working again. I had to redo all of my home screens though..which really sucks! But, at least it's working..RIGHT? Thanks for all of your help guys!

Posted via the Android Central App

Well, it stopped working again [language]!

Posted via the Android Central App

 

[shovelface88]

Well, it stopped working again [language]!

Posted via the Android Central App

Let me know if you've found a solution please...this is insane, I've reset my phone and it just happens again.

 

[IdemanEric]

Ok, so look I'm having an issue with ok Google. When I say ok Google, I'm not receiving audio feedback. It just opens the search, but I can't hear the normal notification sound that Google is activated. The phone vibrates, but no sound. Is anyone having this issue?

Posted via the Android Central App

When I am connected to the BT in the car I get no sound. On previous devices it would come though the car speakers, however on the 6P - silence. Obviously if the media volume is down you'll get nothing also.

 

[mustang02]

This happens on my 5X. I reboot and it fixes it.

 

[momsday11]

Ok, so look I'm having an issue with ok Google. When I say ok Google, I'm not receiving audio feedback. It just opens the search, but I can't hear the normal notification sound that Google is activated. The phone vibrates, but no sound. Is anyone having this issue?

Posted via the Android Central App

On the S7 Edge, turn off your Blue Tooth. It solved all of my 'sound' problems including hearing only one party when making and receiving calls.

 

[Rick Jacobs]

On the S7 Edge, turn off your Blue Tooth. It solved all of my 'sound' problems including hearing only one party when making and receiving calls.

Thank you....fought this for days, turned off Bluetooth and I now have a talking Google now.

 

[N4Newbie]

Thank you....fought this for days, turned off Bluetooth and I now have a talking Google now.

Unless there is something very, very, wrong, Bluetooth on or off should not make a difference.

The one case where it WOULD matter is if, for example, you have a paired Bluetooth device (Bluetooth speaker, earbuds, car stereo) within range and powered on. In that case, your phone is playing all sounds through the Bluetooth device and you may not notice if, for example, your earbuds are in your backpack.

 

[CyanideSandwich]

I am having the same problem as the OP.

The weird thing is that it's only the audio feeback when you say "OK Google." I can hear her when she talks, but only get a vibration when it hears me say "OK Google."

I have uninstalled and reinstalled the Google App, and this problem even persisted after Samsung pushed out the Marshmallow update a couple of nights ago.

Of course my media volume is turned all the way up, and I have repeatedly cleared my app caches to no avail.

 

[kayjay23]

I uninstalled the app and reinstalled it.. and it fixes it (temporarily)

Then it asks to update the google app and once I update, its back to square ONE! (no sound)

I just think its a new update and they simply took off sound. When i'm charging my phone and I use the "Ok Google" feature and I need that sound indication to let me know that I am being heard!

Hope its an update issue and not something permanent.

THAT SOUND IS VITAL!

 

[Beezlehop]

I uninstalled the app and reinstalled it.. and it fixes it (temporarily)

Then it asks to update the google app and once I update, its back to square ONE! (no sound)

I don't think uninstalling is necessary. I get the same results as you from just using the clear all data option. I don't know what re-triggers the issue for me. But, it is very annoying.

 

[ttrimmer]

I just started having the same issue. If my Bluetooth is connected to my car the tone comes through my stereo. If not, my phone just vibrates. It also started happening on my old Nexus 5 I was playing around with.