Why do I keep getting a pop up asking me to sign in to Windows when I'm trying to connect to Wi-Fi?

[Android Central Question]

Why do I keep getting a pop up asking me to sign in to Windows when I'm trying to connect to Wi-Fi? I have a Gateway Laptop/Notebook running Microsoft &Windows 10, when I 1st got it I actually had the ability to connect to 2different Wi-Fi's like they would back up 1another, I stupidly deleted it, now wish I didnt, can't get it back, even by trying to set up a connection &although im always on the same Wi-Fi network which is saved &set to connect automatically, it does not always do so &I have to connect manually, retype in password, &then get 2pop up windows, a Microsoft &a Windows, asking for my email &password, I've tried my only email also tried inputting the Wi-Fi ssid &password, neither is accepted, so I tested the networks on my cell, LG Stylo2, but the Wi-Fi connection says connected but no internet access, &true to its word I can not access tbe internet &have to turn of Wi-Fi &use my data, weirder still, my husband &my 2kids(neither even have any form of data access, only older notebooks to play games &use at home for things for school) &they do not have any issues

 

[ajb1965]

Hi and welcome to Android Central. I don't know that your question will get many responses as this is primarily an Android based forum. However, our sister site Windows Central would be the place with the folks that might be able to help you out. The forums are located at:

https://forums.windowscentral.com/

Hope you find your answer soon!