Why do I lose internet connectivity while on the phone on my HTC One M9?

[AC Question]

Why do I lose internet connectivity while on the phone on my HTC One M9

Every time I use my phone to make a phone call or receive a call and answer, I lose internet connection. This has been happening to me since I did the update to my phone.

Help please.

 

[Laura Knotek]

Re: Why do I lose internet connectivity while on the phone on my HTC One M9

Welcome to Android Central.

What carrier do you have?

 

[Ninadad1]

Re: Why do I lose internet connectivity while on the phone on my HTC One M9

Sprint Laura

 

[sydneycooper1979]

Re: Why do I lose internet connectivity while on the phone on my HTC One M9

Your device does not support simultaneous voice and data on the sprint network at this time.

 

[sydneycooper1979]

Re: Why do I lose internet connectivity while on the phone on my HTC One M9

https://community.sprint.com/baw/mo...ssion?content=/api/core/v2/discussions/189440

 

[Bildriver]

Re: Why do I lose internet connectivity while on the phone on my HTC One M9

I see you are right about data and voice. So this explains WiFi calling making weird noises if an email comes in while I'm on phone, I think.

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