Why do my phone calls crackle when I connect to bluetooth in the car?

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AC Question

why does my phone calls crackle when I connect to bluetooth in the car

I had a HTC One and no problems with the bluetooth. I have since purchased a HTC desire 820 and a HTC desire 510 (for work) and both of them crackle when connected to bluetooth. My daughters phone works fine through the bluetooth so I am pretty sure it has nothing to do with the cars bluetooth (or it better not be as this is a brand new car). I'm assuming that it has something to do with the settings in each of the phones so I'm hoping that maybe someone can help me in regards to this.
Thanks
Virginia
 
Re: why does my phone calls crackle when I connect to bluetooth in the car

Welcome.

It may be best to contact HTC customer support.
 

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