Why do the speakerphone and hang up buttons disappear on my s9 when i'm on speakerphone?

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Android Central Question

I often need to look at my s9 phone's calendar or some other screen when I'm on a call. I put the call on speakerphone and navigate to the appropriate screen. When I go back to the screen with the dial pad, both the speakerphone button and the hang up button have disappeared. So I have to finish the call on speakerphone, and must wait for the other person to hang up. Please help. This did not happen with my s6 or any previous phone.
 
Have you tried to clear the cache partition and reboot? If you double tap the recent app button, would it bring it back correct?
 

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