Why does my android say mobile network disconnected?

[Matsuflex1]

why does my android say mobile network disconnected?

It's an Alcatel phone an d it is connected but sayssays mobile network disconnected

 

[B. Diddy]

Re: why does my android say mobile network disconnected?

Welcome to Android Central! So you can access the internet via 3G/4G mobile data, even when it says network disconnected? What network are you using?

 

[Hovatek]

Re: why does my android say mobile network disconnected?

you sure its not due to a poor reception?