A
AC Question
Camera generates unsupported files
I have a Samsung Galaxy Note 4 Verizon version. When I use the camera to take photos and videos, many of them when I view in the Gallery or when I transfer to my computer using Kies cannot be opened. The error message I get is "unsupported file". Why is the camera creating unsupported file types? Note that the photos are .jpg files and the videos are .mp4 files.
I have a Samsung Galaxy Note 4 Verizon version. When I use the camera to take photos and videos, many of them when I view in the Gallery or when I transfer to my computer using Kies cannot be opened. The error message I get is "unsupported file". Why is the camera creating unsupported file types? Note that the photos are .jpg files and the videos are .mp4 files.