Why does my Galaxy S6 randomly shut off?

[AC Question]

Why does my galaxy s6 randomly shut off

I've already done a factory restore but sometimes I'll grab my phone and it will randomly be turned off. Does anyone know how to fix this?

 

[Golfdriver97]

Re: Why does my galaxy s6 randomly shut off

Welcome to the forums. I am not sure of a fix off hand, but I would let your carrier know. You should still be in the exchange period and it shouldn't be a big deal. You can also try contacting Samsung as well.