Why does my messaging app keep crashing on my HTC One M7?

[jaychauhan]

Messaging app keeps crashing on HTC One M7

When i try to send an SMS using the One M7's messaging app it keeps crashing and throws up this error message. The workaround i then use is to go to the contacts directory -> click on the messaging icon -> messaging app then opens -> send sms.

This workaround doesn't allow me to use the App though i.e look at previous sms' or send new ones since i'm now in the contacts app and pressing the back button simply takes me back to the contacts screen.

Also people sending me sms' are getting undelivered reports.

Any one experienced the same problem and have a solution as this is turning into a show stopper for me?

HTC One M7 Dual Sim
SDK version 19
Release 4.4.3
Report Type - Crash
Package Name com.htc.sense.mms

Bye
Jay

 

[B. Diddy]

Re: Messaging app keeps crashing on HTC One M7

Welcome to Android Central! Try going to Settings>App Manager, select Messaging, and Clear Cache/Clear Data, then Force Stop. Now open it and try again.

 

[Hovatek]

Re: Messaging app keeps crashing on HTC One M7

is the phone rooted or running on a custom ROM? Im guessing rebooting has done nothing