Why does my new S6 keep restarting?

[AC Question]

new s6 keeps restarting also charging isues.any fixes or is it faulty phone

s6 keeps restarting on its own regularly.also charging isues.
phone is 1 month old and only started having trouble.any fixes or is it faulty phone

 

[B. Diddy]

Re: new s6 keeps restarting also charging isues.any fixes or is it faulty phone

Welcome to Android Central! We need more details. What kind of charging issues? Is it slow to charge, or does the battery indicator seem wrong? Does the battery run out too quickly?

Regarding the random reboots, first try wiping the cache partition: https://support.t-mobile.com/docs/DOC-21095. If that doesn't help, see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-21007. If the problem goes away in Safe Mode, then something you installed is causing problems--uninstall apps one by one until the problem goes away.

 

[Rukbat]

Re: new s6 keeps restarting also charging isues.any fixes or is it faulty phone

And if not, it's still under warranty, so have it replaced or repaired. (Backit up first - see Backing up an Android Device.)

 

[Chesh70]

Can you backup up a Samsung s6 wirelessly? my charging port is broken and I use the charging pad..