Why does my notification sound keep reverting to loud on my Samsung a70?

[Android Central Question]

When I change the volume on the notification it reverts to a louder default.

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? www.samsung.com/ca/support/mobile-d...ely power off the,touching the Safe mode icon.


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[mustang7757]

You using stock notification tone or custom?