Why does my Samsung S4 says mobile ocr not responding?

[AC Question]

Each time i put data mobile data on my phone , it begins to hang and says mobile ocr is not responding. please how do i fix this problem

 

[B. Diddy]

Welcome to Android Central! Mobile ocr tends to be associated with other malware like Monkey Test and Measure, and from what I've seen in the forums, can be very difficult to get rid of. Try using antivirus apps like Malwarebytes or Lookout. You might have to try a factory reset as well.