Why does my volume mysteriously get reduced?

GadgetGReviews

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Jan 25, 2015
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Mysterious volume reduction!

Hi everyone Im new to this forum so hope Ive posted this in the right place.

Today I tried to play my music and within seconds its gone from 3/4 to 1/4 volume so I can barely hear anything. After some searching on google Ive discovered it seems to be a Samsung problem or bug. I can listen to my music at full volume but its so quiet compared to normal. I don't think Ive had any updates and my virus scan is ok.

I have rebooted to safemode as a suggestion to see if it were an external app; but annoyingly this didn't work for me although its worked for others.:(
My phone is the Samsung S4 19505 and its a year old; not sure if this makes a difference. Do you think I need to wait for the Lollipop update as Im still on 4.4.2?

Hope you guys can help any advice is appreciated.
 
Re: Mysterious volume reduction!

Welcome to Android Central! Is this only on the main speaker, or also on wired or Bluetooth headphones?